Easy Flow comes with a 1 year manufacturer defect warranty. 

 

RETURN PROCESS

We can accept unopened items within 30 days of purchase.

To return an item, place the item securely in its original packaging  and mail your return to the following address:

Easy Flow Canada
Attn: Returns
 

Easy Flow Canada

15825 97 Street NW

Edmonton, Alberta T5X 0C7

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS   

The following items cannot be returned or exchanged: 
 
   ●   Accessories    
   ●   Respirators     

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
          
   ●    All unopened devices can be returned with proof of purchase within 30 days   
   ●    Defective devices can be replaced within 1 year with proof of purchase   
   ●    No returns will be provided once the seal is broken on the Easy Flow device kit   
 

QUESTIONS

If you have any questions concerning our return policy, please contact us.