Warranty & Returns
Easy Flow comes with a 1 year manufacturer defect warranty.
RETURN PROCESS
We can accept unopened items within 30 days of purchase.
To return an item, place the item securely in its original packaging and mail your return to the following address:
Easy Flow Canada
Attn: Returns
Easy Flow Canada
15825 97 Street NW
Edmonton, Alberta T5X 0C7
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Accessories
● Respirators
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● All unopened devices can be returned with proof of purchase within 30 days
● Defective devices can be replaced within 1 year with proof of purchase
● No returns will be provided once the seal is broken on the Easy Flow device kit
QUESTIONS
If you have any questions concerning our return policy, please contact us.
Contact us
Reach out to us and let us know if there is anything we can do for you